Trust & Safety

Last updated July 29, 2026

How Tableside keeps the table safe

  • Every host is vetted. Hosts apply, are reviewed by the Tableside team, and complete identity verification (government ID + selfie match) before they can list a single dinner.
  • Every guest is verified before their first booking. Browsing is open to members; sitting at someone’s table requires a verified identity.
  • Addresses stay private. While browsing, you see only the neighborhood. The exact address is revealed to you after your booking is confirmed — and host addresses are never shown to anyone else.
  • Payments stay on-platform. All payments run through Stripe inside the app. No host will ever ask you to pay by cash app or wire — if one does, report it.
  • 21+ only. Every member attests they are 21 or older when joining.
  • The kitchen advisory. Dinners are home-cooked. Consuming raw or undercooked meats, poultry, seafood, shellfish, or eggs may increase your risk of foodborne illness — say your limits in your dietary notes, and hosts list allergens on every table.

Cancellations

Full refund if you cancel 72 hours or more before the gathering. Inside 72 hours, seats are non-refundable — your host has already shopped and prepped. If a host cancels, you’re always refunded in full.

If something goes wrong

  • In an emergency, call 911 first. Nothing in the app comes before your safety.
  • Use Report a concern on any event page — it goes straight to the Tableside team, confidentially.
  • Email hello@tablesideapp.com for anything that doesn’t fit a form.

A note on allergies — food and otherwise

Hosts disclose major allergens on every menu and note pets and smoking in each dinner’s home note — but home kitchens are not allergen-free facilities, and homes with pets carry dander even when the pet is away for the evening. If you have a severe allergy of any kind, read the dinner page’s disclosures, message your needs when booking, and carry what your doctor recommends. When in doubt, ask the host — they would always rather be asked.